Trust
Identity before
any ring.
Without a verified identity, nothing on Dials can search a number, dial a line, or send a message. Every accepted request leaves a signed record you can hand to an auditor, a partner, or a regulator.
At a glance
What Trust enforces on every action.
Verified callers
Who. What. From where.
Every Dials request resolves to a caller, a set of permissions, and an audience. In your own environment it resolves locally. In production it resolves through the platform identity service. Either way: no permission, no action.
- Caller + permissions + audience
- Token replay protection
- Per-tenant key material
- Fail-closed by default
One history
Forward-only.
Forever-readable.
Records on Dials carry the operator, the seat, the number, the duration, the disposition, the consent state, and the trace. We don't rewrite records. We don't delete them silently.
- Hash-chained records
- Trace ID per request
- Per-region storage
- Exportable on request
The integrity check
Every accepted action.
Every recorded reason.
Every accepted action leaves a signed, hash-chained record.
No record is rewritten. Replays mark themselves explicitly.
The history only ever grows. Exportable any time, any region.
Open the trust center.
Inspect controls, certifications, and how records work on the trust center page.